At Savenous, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website and services, including Custom Interior Design, Décor Sourcing & Shopping, and Home Styling Consultation.
1. Information We Collect
We may collect the following types of information when you use our services or visit our website:
- Personal Information: Includes your name, email address, phone number, and billing information when you request a consultation or make a purchase.
- Non-Personal Information: Includes data such as your IP address, browser type, device information, and browsing habits collected through cookies or similar technologies.
- Communication Data: Any information you provide through contact forms, emails, or chat interactions with our customer support team.
2. How We Use Your Information
Savenous uses the information we collect for the following purposes:
- To Provide Services: To process your orders, set up consultations, and offer customized interior design recommendations.
- To Improve User Experience: To personalize your experience on our website and enhance the overall service quality.
- To Communicate: To send you updates, newsletters, and promotional offers (with your consent) or respond to inquiries.
- For Legal Compliance: To comply with applicable laws, regulations, or legal obligations.
3. Sharing Your Information
Savenous does not sell or rent your personal information to third parties. However, we may share your data in the following situations:
- Service Providers: We may share your data with third-party service providers who assist us with payment processing, marketing, and other operational tasks, but only to the extent necessary to perform these services.
- Legal Obligations: We may disclose your personal information when required by law or in response to legal requests such as subpoenas or court orders.
4. Cookies and Tracking Technologies
Savenous uses cookies and similar tracking technologies to enhance user experience, analyze website performance, and deliver personalized content. Cookies are small files stored on your device that allow us to remember your preferences and optimize your interactions with our site.
You may adjust your browser settings to refuse cookies, but this may limit certain functionalities of our website.
5. Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
6. Retention of Information
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to provide services to you, or to comply with legal obligations.
7. Your Privacy Rights
You have the right to:
- Access and Correct: Request access to your personal information or correct any inaccurate data.
- Delete Information: Request the deletion of your personal information, subject to certain legal exceptions.
- Opt-Out of Marketing: Unsubscribe from promotional emails or marketing communications at any time.
To exercise any of these rights, please contact us at [insert contact email].
8. Third-Party Links
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before sharing your personal information.
9. Changes to This Privacy Policy
Savenous reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed of any updates.